Opening Times and Holidays

The Olympics! There will be a huge disruption to our business during the olympics with deliveries to London post codes and many post codes in the south being severely disrupted. We have added a page with details which will be updated regularly. Update: Due to the predicted disruption with deliveries the site will be closed for sales from Sunday 22nd July to Thursday 2nd August.

Store Opening Times: The site is usually open for sales 24 hours a day but customer services is only available Monday to Friday between 9.am and 3.pm. We are not always able to answer the telephone during the day and do prefer emails, this is because we are often busy taking in deliveries, dealing with the courier or many of the other jobs that can't be left. We do not employ someone to answer the phone because this would raise the cost of our products but we do work hard at checking emails on a very regular basis, sometimes late at night. Our answer phone does ask for customers to email us and we know that not everyone likes to email so we do apologise if we are not available to answer your call.
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